Privacy Policy

HPS

PRIVACY POLICY

HI POWER SOLAR

CLEAN ENERGY • SMART SAVINGS • BRIGHT FUTURE

Your Privacy. Our Responsibility.

Welcome to HI POWER SOLAR

At HI POWER SOLAR, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share information when you visit our website or purchase our products.

01. Information We Collect

We may collect the following information when you interact with our store:

Customer name and contact number.
WhatsApp number and email address, where provided.
Delivery address, city and postal information.
Order details and purchase history.
Payment and transaction details handled through payment providers.
Website usage information and device-related data.

02. How We Use Your Information

Your information may be used for the following purposes:

To receive, verify and process your orders.
To arrange product delivery through courier services.
To contact you regarding orders and customer support.
To respond to questions, complaints and requests.
To improve our website and shopping experience.
To detect and prevent fraud or unauthorized activities.

03. Sharing Your Information

We do not sell your personal information. We may share necessary information with trusted service providers when required to operate our store.

Courier and delivery companies.
Payment processing providers.
Shopify and relevant website service providers.
Government or legal authorities when legally required.

04. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to remember preferences, maintain shopping functionality, understand website traffic and improve customer experience.

You can manage cookie preferences through your browser settings. Some website features may not work properly if cookies are disabled.

05. Information Security

We take reasonable steps to protect customer information against unauthorized access, misuse, loss or disclosure. However, no internet-based system can guarantee absolute security.

06. Your Privacy Rights

You may contact us to request access to, correction of or deletion of your personal information, subject to applicable laws and legitimate business record-keeping requirements.

07. Third-Party Websites

Our store may contain links or integrations from third-party services. We are not responsible for the privacy practices of external websites. Please review their privacy policies before sharing personal information.